Wednesday, April 29, 2009

Human Resources Management Tips for Hotels

Hotel Industry is one of the most competitive businesses in today’s times. The human resource department always has some issues in his hands be it regarding complaints of employees or customers or regarding the annually turnover. To deal with all these problems/issues in a proper manner, what is required are human resources management tips.

1. Right person for the right job: This is the first tip that every human resource should consider at least once before employing a person. Choosing the right person is one of the most difficult and elementary issue. The human resource manager should make it a point that the person employed for a particular job will do the job correctly and will stay in the organization. Interviewing the candidates will definitely bring out their mind perspective regarding the job.

2. Is the employee enjoying? : The next step after employing a person on job is to see if the employee is happy with the job he/she is doing. The manager and the other staff members should make it a point to supply all the necessary training material to the candidate required on job.

3. Performance reviews and incentive programs: A follow up on the employee’s job is a must. Hotel experience gets better for both employees and customers if performance reviews and incentive programs are provided. For making the employees stay, it is necessary that they realize the benefit of working.

4. Positive reinforcement: To have positive reinforcement is another tip for human resource manager. To get better work done from employees, it is necessary to maintain a friendly environment and relations with the employees.

5. Progression plan: Hotels must implement a progression plan for the employees which can be used by the employees to get promotion in position and rank. A clear progression plan helps the employees to stay at the place where they are working.

6. Catching employees for work: It’s the duty or responsibility of the human resource manager to see and catch employees for right job as everyone likes to get noticed when doing a good job. This is very important as happy staff members seen by the customers will bring them back to the hotel.

7. Be an example: The human resource department should be an example for the other employees of the hotel. If the employees see the human resource department doing poor work, the work quality of the rest of the employees will definitely decrease. It’s the human resource department that can help or encourage other employees to work hard and improve their work quality.

In today’s times, the above hotel management tips can surely help to eliminate problems that most human resources managers have.

Human resource management tips for hotels are the basis of increasing productivity in the hotel and also the service level. The position of human resources is one of the most important jobs in the hotel so it is very important that it runs professionally and in a synchronized manner. To gain competitive power in the hotel industry, it is mandatory that human resource department works well.

For more information visit: www.innovative-hotels.com

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